Effective Date: February 1, 2017; Last Date Updated: April 13, 2020
This Policy describes our information collection and use practices. This Policy does not apply to our practices on sites where it does not appear, including sites of our parent, subsidiaries, and affiliate companies where it is not posted. It also does not describe our practices for information we collect from our employees.
Information We Collect
We collect information from and about you as described in the following categories:
Contact information. For example, this includes your name and street address. It also includes your phone number and email address.
Payment information. We may collect your billing and payment method information. This includes your credit card number.
Feedback information. This includes any information you voluntarily share with us about your experience with our products or services.
Demographic information. We may collect information like your gender, age, or birthdate. We may also collect your zip code and location.
Employer information. If you register on one of our sites, we may collect the name of your employer and job title. We may also collect your work email and work phone number.
Site Usage information. If you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. We may collect information about how long you stay on the site and the content you view. We may collect IP addresses. We may also collect device identifiers. This might include your operating system.
Business Purposes for Collecting Information
We use information as disclosed and described here.
We use information for transactional purposes. We use information to contact you about this Policy or our Terms. We also use information to process orders. We may use information to administer a loyalty program, membership club, or promotion.
We use information to respond to your requests or questions. We use information to respond to your questions or comments. We also use information to process your registration with sites and to let you participate in site features.
We use information to improve our products and website. We use information to make our website and products better. We may also information to customize your experience with us.
We use information for marketing purposes. We use information to send information about new products and special offers. This could include serving you ads about products and offers. These might be our own offers or products, or offers or products from our portfolio of brands that we think you might find interesting.
We use information to protect our company and constituents. We use information to protect our company and customers. For example, to identify fraud and secure our websites and systems. We use all information for other purposes as permitted by law.
Methods of Collecting Information
We collect information in a variety of ways.
We collect information directly from you. We collect information when you place an order or register with us. We also collect information if you become a member of our loyalty program, membership club, or enter a promotion or contest. We collect information if you reach out to us through our sites or sign up for our emails. Information may be collected from you through a questionnaire or survey. We may collect this online or at an event.
We collect information passively. We use tracking tools like browser cookies and web beacons to collect information. We do this on our websites and in emails that we send to you. We collect this information about users over time when you use our website. We may have third parties collect information this way.
We get information about you from third parties. For example, our business partners or vendors may give us information about you. Social media platforms may also give us this information.
We Combine Information
We combine information. We may combine information that we have collected offline with information we collect online. We combine information across devices, such as computers and mobile devices. We may also combine information we get from a third party with information we already have.
We Share Information With Others
We will share information within the Moet Hennessy family of companies. We share information with our parents, affiliates and subsidiaries. These related entities include set forth at www.lvmh.com/houses/wines-spritis. This includes future related companies.
We share information with vendors who perform services on our behalf. We may share information with companies who serve as our vendors. These vendors may help us develop our website or deliver products and services to you.
We share information if we think we have to in order to comply with the law or to protect ourselves. We share information we collect about you to respond to a court order or subpoena. We share information in response to a government agency or investigatory body request. We share information we collect when we investigate potential fraud.
We may share all information with any successor to all or part of our business. If all or part of our business was sold, we may share your information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.
If you participate in a drawing or post a comment in any public areas of our website, you should be aware that the information you provide there (i.e. your name and comment) may be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither we nor you have control over. We are not responsible for the personal information or any other information you choose to submit in these forums.
We share information as permitted by law and for other reasons we may describe to you.
Your Choices and Rights
You have certain choices about how we use your information.
You can opt out of certain marketing. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.
You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.
Rights. You may have certain rights related to the information we collect about you. For example, a right to ask us what information we collect and use. To exercise these rights, contact us as described at the end of this policy. We may need more information from you to process your request. Certain exceptions may apply to your request or you may not be eligible.
These Sites and Apps are Not Intended For Children
Our sites and apps are meant for adults who are at least 21 years of age. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child has given us information, you can write to us or email us at the addresses provided at the end of this policy. Please mark your inquiries “Parental Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
We Use Standard Security Measures
We use reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We Store Information Inside the United States
Information we collect may be stored both within and outside of the United States. This site is intended for people who are in the United States. If you live outside of the United States and choose to use this site you understand that it is at your own risk. You also understand that your information will be sent to the United States. The United States may not afford the same level of protection as laws in your own country. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
Links to Third Party Sites
We may link to third-party sites or apps. Our sites may also include third party content that collects information. We do not control these third parties. This policy does not apply to the privacy practices of these third party websites or apps. Please read the privacy policies of other websites carefully. We are not responsible for the practices of these third-party sites or apps.
If you have any questions about this Policy or our data practices, please email us at firstname.lastname@example.org. You can also write to us at: 2555 Madrona Avenue, St. Helena, California 94574.
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
About Our Ads
We use common tracking technologies.
We collect personal information about users over time and across different websites when you use this website or apps. We also have third parties that collect personal information this way. To do this, we use several common tracking tools. Our vendors may also use these tools. In this policy “we” and “us” refers to both Moët Hennessey USA and our vendors. These may include browser cookies. We may also use web beacons, flash cookies, and similar technologies.
Cookies – what are they?
A “cookie” is a piece of information, like a tag. Cookies are stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.
Cookies are used by most major websites, including ours. To make the best use of our website, on whichever device you use, you’ll need to make sure your web browser is set to accept cookies.
How do we use tracking technologies?
We use tracking tools and some other data stored on your device to:
- give you a better online experience;
- allow you to set personal preferences;
- protect your security;
- recognize new or past customers;
- store your password if you are registered on our site;
- serve you with interest-based or targeted advertising (see below for more on interest-based advertising);
- observe your behaviors and browsing activities over time across multiple websites or other platforms;
- To integrate with third-party social media websites;
- measure and improve our service, and;
- work with partners and measure marketing.
So what information is kept by the cookie?
A cookie will typically hold:
- the name of the website that it has come from;
- how long the cookie will stay on your device, and;
- a value – usually a randomly generated unique number.
We Engage in Interest-Based Advertising
We and our partners display interest-based advertising using information gathered about you over time across multiple websites or other platforms. This might include apps.
Interest-based advertising or “online behavioral advertising” includes ads served to you after you leave our website, encouraging you to return. They also include ads we think are relevant based on your browsing habits or online activities. These ads might be served on websites or on apps. They might also be served in emails. We might serve these ads, or third parties may serve ads. They might be about our products or other companies’ products.
How do we gather information about you for interest-based advertising?
To decide what is relevant to you, we use information you make available to us when you interact with us, our affiliates, and other third parties. We gather this information using the tracking tools described above. For example, we or our partners might look at your purchases or browsing behaviors. We or our partners might also look at your location. We might look at these activities on our platforms or the platforms of others.
We work with third parties who help gather this information. These third parties might link your name or email address to other information they collect. That might include past purchases made offline or online. Or, it might include online usage information.
How long do cookies stay on my computer?
Session cookies only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customized for you for that visit.
Persistent cookies are stored on your hard drive until either you delete them or they reach their expiry date. These cookies may, for example, be used to remember your preferences when you use the site.
You can control certain tracking tools
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Choices you select are browser and device specific.
You can opt-out of certain online behavioral advertising
The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. To opt out of having your online behavior collected for advertising purposes, click here.
Choices you make are both browser and device-specific.